MedicaidAdministrativeLow impact
25-703 Your Hospital Have Adequate Supplies and Staff Levels?
Health Net·CA·Provider News
We identified it
Jun 20, 2026
Summary
Health Net requires hospitals to immediately notify their Provider Engagement Network Specialist (PENS) if their ability to deliver care is compromised due to facility issues, staff shortages, or labor actions. This is a contract compliance requirement for Community Health Plan of Imperial Valley providers.
Action Required
Immediately: Hospital administrators must establish communication protocols with Health Net PENS for reporting any compromised care capacity. Contact Health Net Provider Services at 833-236-4141 or through provider portal to clarify reporting procedures. Review updated provider operations manuals in Provider Library.