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MedicaidAdministrativeMedium impact

25-675 Use Language Assistance Program to Meet Members' Language Needs

Health Net·CA·Provider News
Effective date
Jul 11, 2025
We identified it
Jun 20, 2026
Days to comply

Summary

HealthNet California has implemented a Language Assistance Program (LAP) to help providers meet language service requirements for Medi-Cal members in Imperial County. This program provides resources and support to ensure proper language assistance is available to non-English speaking patients.

Action Required

Action needed
By July 11, 2025: All providers serving Medi-Cal members in Imperial County must utilize the Language Assistance Program (LAP) to meet language service requirements. Download and review the Provider Update PDF from the HealthNet provider library. Front desk staff should be trained on accessing language assistance services for non-English speaking patients during appointments and billing interactions.