All PlansAdministrativeMedium impact
25-700m Keep Your Demographic Information Current with Symphony and Other Resources
Health Net·CA·Provider News
Effective date
Jul 21, 2025
We identified it
Jun 20, 2026
Summary
HealthNet California requires all providers (physicians, hospitals, ancillary providers, and behavioral health providers) to keep their demographic information current in Symphony and other resources. Providers risk being removed from the provider directory if they fail to notify HealthNet of information changes.
Action Required
Immediately: Administrative staff must review and update provider demographic information in HealthNet's Symphony system and notify HealthNet online of any changes to provider information including addresses, phone numbers, credentialing details, and practice information. Failure to maintain current information will result in removal from the provider directory.