MedicaidAdministrativeMedium impact
25-604 Annual Review and Updates to the Behavioral Health Provider Operations Manual
Health Net·CA · Psychiatry·Prior Authorization
We identified it
Jun 20, 2026
Summary
Health Net has completed their annual review of the Behavioral Health Provider Operations Manual with updates to 8 sections including prior authorization, utilization management, and practitioner responsibilities. Behavioral health providers must review the updated manual for current operational requirements.
Action Required
Immediately: Behavioral health providers must access and review the updated Behavioral Health Provider Operations Manual at the Health Net provider library. Pay special attention to changes in Sections 8, 9, and 10 regarding level of care criteria and utilization management requirements. Contact 844-966-0298 with questions about operational changes that may affect billing workflows.