MedicaidAdministrativeMedium impact
25-606 Annual Review and Updates to the Behavioral Health Provider Operations Manual
Health Net·CA · Psychiatry·Prior Authorization
We identified it
Jun 20, 2026
Summary
Health Net has completed its annual review and updated the Behavioral Health Provider Operations Manual for Medi-Cal in Imperial County. Multiple sections were revised including prior authorization, utilization management, and practitioner responsibilities to align with current Medi-Cal contract requirements.
Action Required
Immediately: Behavioral health providers serving Medi-Cal patients in Imperial County must access and review the updated Behavioral Health Provider Operations Manual at the provided URL. Pay special attention to revised sections on prior authorization, utilization management for outpatient services and higher levels of care, and practitioner responsibilities. Contact Behavioral Health provider services at 844-966-0298 with questions. Failure to follow updated procedures may result in claim denials or compliance issues.