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MedicaidDocumentationMedium impact

25-812 New Email Address for Hospice Documentation Submissions

Health Net·CA · Palliative Care·Prior Authorization
Effective date
Not stated
We identified it
Jun 20, 2026
Days to comply

Summary

Health Net California has updated documentation submission requirements for hospice services under Medi-Cal, implementing new guidance from DHCS APL 25-008. Hospice providers must submit specific documentation via secure email for outpatient services, while inpatient hospice care requires prior authorization with attached documentation.

Action Required

Action needed
Immediately: Hospice billing teams must update documentation submission processes to comply with APL 25-008 requirements. Submit certification of terminal illness, Medi-Cal Hospice Program Election Notice form within 5 calendar days of hospice election, revocation documents, initial care plans, written prescriptions, face-to-face encounter documentation, and transfer summaries via secure email for outpatient services. For inpatient hospice care, obtain prior authorization and attach all required documentation to requests following standard Medi-Cal processes.