MedicaidDocumentationMedium impact
25-811 New Email Address for Hospice Documentation Submissions
Health Net·CA · Palliative Care·Prior Authorization
We identified it
Jun 20, 2026
Summary
CalViva Health has updated documentation submission requirements for hospice services based on new DHCS guidance. Hospice providers must submit specific documentation including certification of terminal illness, election notices, care plans, and face-to-face encounter documentation via secure email for outpatient services, while inpatient hospice care requires prior authorization.
Action Required
Immediately: Hospice providers must update submission processes to send all required documentation (certification of terminal illness, Medi-Cal Hospice Program Election Notice within 5 days of election, revocation documents, initial care plans, written prescriptions, face-to-face encounter documentation, transfer summaries) via secure email for outpatient hospice services. For inpatient hospice care, ensure prior authorization is obtained following standard Medi-Cal processes and attach required documentation to prior auth requests.