MedicaidAdministrativeMedium impact
25-784 New Updates to CS and ECM Provider Reference Guides
Health Net·CA·Prior Authorization
We identified it
Jun 20, 2026
Summary
Health Net has updated their Community Supports (CS) and Enhanced Care Management (ECM) provider reference guides to reflect recent changes from the Department of Health Care Services. Key sections were revised including provider certification, authorization portals, eligibility criteria, and staffing requirements.
Action Required
Immediately: Review the updated CS and ECM provider reference guides available at CalAIM Resources for Providers. Focus on revised sections including provider certification applications, portal authorization processes, eligibility criteria, and staffing requirements. Contact Health Net Provider Services at 800-675-6110 with questions about implementation.