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MedicaidAdministrativeLow impact

25-753 How to Help Members Access Transportation for Health Care Services

Health Net·CA·Reimbursement
Effective date
Aug 29, 2025
We identified it
Jun 20, 2026
Days to comply

Summary

HealthNet California has published guidance on helping Medi-Cal members access transportation services for healthcare appointments. This policy provides information on how transportation services can reduce no-show rates and improve health outcomes, with a downloadable flyer for reference.

Action Required

Action needed
Review the transportation services flyer (PDF) available from HealthNet California to understand how to help Medi-Cal members access transportation for appointments. This is informational guidance to potentially reduce no-show rates - no billing changes required.