MedicaidAdministrativeMedium impact
25-752 How to Help Members Access Transportation for Health Care Services
Health Net·CA·Reimbursement
We identified it
Jun 20, 2026
Summary
Health Net California now provides transportation services to help Medi-Cal members access healthcare appointments, which can reduce no-show rates and improve patient outcomes. This applies to providers in 10 specific California counties and affects various provider types including physicians, hospitals, and ancillary providers.
Action Required
Immediately: Patient access and scheduling staff should review the transportation services flyer (PDF) available from Health Net California. Inform Medi-Cal patients in covered counties about available transportation assistance when scheduling appointments. This may help reduce no-show rates and improve patient attendance.