MedicaidAdministrativeLow impact
25-982 Updated Prison Health Care Provider Network (PHCPN) Operations Manual Online
Health Net·CA·Prior Authorization
We identified it
Jun 20, 2026
Summary
The Prison Health Care Provider Network (PHCPN) Operations Manual has been fully reviewed and updated with revisions to multiple sections including prior authorization, billing instructions, clinical quality management, emergency services, and telemedicine procedures. Two Division of Juvenile Justice forms have been removed from the manual.
Action Required
Immediately: Providers contracted with PHCPN must access the updated Operations Manual on the provider website to review all revised sections including prior authorization procedures, billing instructions, and clinical protocols. Contact PHCPN Provider Services Center at 877-899-0561 with questions about the updates.