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MedicaidAdministrativeHigh impact

26-088 Act Now to Avoid Claim Payment Delays: Choose Your Electronic Payment Option

Health Net·CA·Reimbursement
Effective date
Apr 1, 2026
We identified it
Jun 20, 2026
Days to comply

Summary

Health Net is partnering with Zelis effective April 1, 2026, requiring providers to enroll in electronic payment methods to continue receiving electronic claim payments. Providers must choose between Zelis payments (ZAPP Edge or VCC) or Health Net ePayment Center to avoid reverting to paper checks after April 1, 2026.

Action Required

Action needed
Before April 1, 2026: Billing team must enroll in electronic payment option if not already using Zelis ZAPP Edge. Choose between Zelis payments (call 855-496-1571) or Health Net ePayment Center (call 855-774-4392). Providers already enrolled with Zelis ZAPP Edge require no action. Failure to enroll will result in reverting to paper check payments only.