MedicaidAdministrativeMedium impact
26-411 Zelis Electronic Payment Launch Delayed
Health Net·CA·Reimbursement
We identified it
Jun 20, 2026
Summary
Health Net has delayed the launch of Zelis electronic claims payments that was originally scheduled for April 1, 2026, with no new date announced yet. Providers will continue receiving payments through current methods, but are strongly encouraged to enroll in electronic payment options now to avoid future payment delays.
Action Required
Now through future launch date: Billing team should enroll in electronic payment options (Zelis ZAPP Edge, EFT, or Virtual Credit Card) to avoid potential payment delays when the system launches. Contact Health Net ePayment Center at 855-774-4392 for EFT enrollment or Zelis Client Services at 877-828-8770 for ZAPP Edge. Refer to provider update 26-088 from January 23, 2026 for detailed enrollment instructions.