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MedicaidPrior AuthMedium impact

26-539 Speed Up Housing Support Requests with the Housing Support Plan Template

Health Net·CA · Family Medicine, Internal Medicine, General Practice·Prior Authorization
Effective date
Not stated
We identified it
Jun 20, 2026
Days to comply

Summary

HealthNet California has introduced a new Housing Support Plan (HSP) Template that must be used when submitting prior authorization requests for housing deposits, transitional rent, and housing navigation services. Requests submitted without the completed HSP template when required will be automatically denied.

Action Required

Action needed
Immediately: Billing team must download the Housing Support Plan Template from CalAIM Resources for Providers page under Forms & Tools > Community Supports. Update prior authorization workflow to include completed HSP template for all housing support requests (deposits, transitional rent, housing navigation services). Keep copies in member files for audit purposes. Failure to include HSP will result in automatic denial.