MedicaidAdministrativeMedium impact
26-647 Action Required: Keep Your Provider Directory Information Current
Health Net·CA·Provider News
Effective date
Apr 1, 2026
We identified it
Jun 20, 2026
Summary
Health Net California requires all providers to maintain current directory information including practice addresses, phone numbers, specialty, new patient status, and telehealth availability to comply with new DMHC regulations. Providers must respond promptly to verification requests and report changes immediately to avoid inaccurate directory listings.
Action Required
By April 1, 2026: All providers must establish processes to immediately report changes to Health Net for practice address, phone number, specialty, new patient availability, and practice closure. Front desk staff should verify directory information accuracy and respond promptly to Health Net verification requests. Providers must confirm email addresses for patient communication only with written consent. Failure to maintain current information may result in DMHC compliance issues.