MedicaidAdministrativeMedium impact
26-648 Action Required: Keep Your Provider Directory Information Current
Health Net·CA·Provider News
Effective date
Apr 1, 2026
We identified it
Jun 20, 2026
Summary
Health Net California requires all contracted providers to keep provider directory information current and respond promptly to verification requests to comply with new DMHC regulations. Providers must regularly update practice addresses, specialties, new patient status, and service delivery methods.
Action Required
Before April 1, 2026: All providers must establish procedures to promptly respond to Health Net's directory verification requests including practice address, phone numbers, specialty, group affiliations, languages spoken, telehealth availability, and new patient status. Administrative staff should monitor for verification requests sent electronically or in writing and respond as soon as possible. Report any changes to address, phone, new-patient availability, specialty, or practice closure immediately to Health Net. Failure to verify or update information may result in inaccurate directory listings and DMHC compliance issues.