MedicaidAdministrativeMedium impact
26-746 Action Required: Update and Confirm Your Provider Directory Information to Avoid Removal
Health Net·CA·Provider News
We identified it
Jun 20, 2026
Summary
CalViva Health requires all providers to regularly update and validate their directory information using approved submission methods to comply with California regulations. Providers with inaccurate or unconfirmed information may be removed from the provider directory.
Action Required
Immediately: Administrative staff must choose one of three approved methods to submit provider directory updates: Symphony Provider Directory (recommended for PPGs), Availity Provider Data Management, or Online Demographic Update Form. Review and update provider information regularly, respond to quarterly validation requests, and ensure all demographic changes are reported. Providers contracting with PPGs must report changes to their PPG only. Failure to maintain current information will result in removal from provider directory.