BCBS TexasLow ImpactAdministrative
Post-Visit Surveys Support Medicare Advantage Member Experiences
Published May 29, 2026Effective May 28, 2026
AI Summary
Blue Cross Blue Shield of Texas has launched a new post-visit survey program for Medicare Advantage members using Press Ganey to collect patient experience data after primary care visits. Members will receive surveys via email or mail after routine or sick visits (maximum once every 6 months) to support CMS Star Ratings and quality improvement efforts.
Action Required
No immediate action required by billing team. Be prepared to encourage Medicare Advantage members to complete post-visit surveys if they receive questions about them. Contact your provider relations representative if you have questions about the survey program.
Plan Types
Medicare Advantage
States
TX
Specialties
family-medicine, internal-medicine, general-practice, pediatrics, geriatrics