MedicaidAdministrativeMedium impact
Billing Clients for Missed Appointments
Connecticut Medicaid (HUSKY Health)·CT·Provider Bulletin
We identified it
Jun 20, 2026
Summary
Connecticut Medicaid (HUSKY Health) has issued guidance regarding billing clients for missed appointments. This policy clarifies the rules and procedures for when healthcare providers can charge patients for no-shows or cancelled appointments under the state's Medicaid program.
Action Required
Immediately: Connecticut providers should review current missed appointment billing practices to ensure compliance with HUSKY Health guidelines. Update billing procedures and staff training materials to reflect any new requirements for documenting missed appointments and charging patients appropriately under Medicaid rules.