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Attention Connecticut Home Care (CHC), Personal Care Assistance (PCA), Community First Choice, and Home Health Agency Providers

Connecticut Medicaid (HUSKY Health)·CT·Provider Bulletin
Effective date
Apr 26, 2016
We identified it
Jun 20, 2026
Days to comply

Summary

Connecticut Medicaid is changing suspended claims with EOB codes 3015 (Care Plan Required) and 3016 (Service Not Covered Under Care Plan) to denied status, effective April 26, 2016. Home care, personal care assistance, and home health providers must contact designated Access Agencies to resolve care plan issues for these denied claims.

Action Required

Action needed
Immediately: Billing team must identify all claims with EOB codes 3015 and 3016 that will appear as denials on April 26, 2016 Remittance Advice. Contact appropriate Access Agency (CCCI, SWCAA, AASCC, or WCAA) with required client information including provider name, client EMS number, service dates, service type, and frequency to resolve care plan issues and resubmit claims.