MedicaidAdministrativeHigh impact
Introduction to the Department of Social Services Electronic Visit Verification Implementation
Connecticut Medicaid (HUSKY Health)·CT·Provider Bulletin
Effective date
Sep 1, 2016
We identified it
Jun 20, 2026
Summary
Connecticut Department of Social Services is implementing mandatory Electronic Visit Verification (EVV) for home and community-based services under CT Medical Assistance Program, requiring caregivers to check in/out via telephone or device when providing services. This affects Home Health Agencies and providers of Personal Care Assistance, Acquired Brain Injury, and CT Home Care Program services.
Action Required
By June 12, 2016: Complete the mandatory Sandata survey at http://tinyurl.com/CT-DSS-Survey2 by 5:00 p.m. By September 1, 2016: Implement Electronic Visit Verification system for all qualifying home and community-based services - caregivers must check in/out via toll-free number or verification device for each client visit. Attend mandatory EVV training sessions in July 2016. Review EVV Service Code Listing at www.ctdssmap.com to determine which services require EVV compliance. Contact Sandata at 1-855-399-8050 or ctcustomercare@sandata.com for implementation support.