MedicaidAdministrativeHigh impact
EVV Training Important Information
Connecticut Medicaid (HUSKY Health)·CT · Physical Therapy, Occupational Therapy·Provider Bulletin
Effective date
Sep 1, 2016
We identified it
Jun 20, 2026
Summary
Connecticut Medicaid requires Electronic Visit Verification (EVV) for home health agencies providing Connecticut Home Care, Personal Care Assistant, and Acquired Brain Injury services starting September 1, 2016. Agencies must complete mandatory training and use the Santrax system for caregiver check-in/check-out documentation.
Action Required
By September 1, 2016: Home health agencies providing Connecticut Home Care, Personal Care Assistant, or Acquired Brain Injury services must register for and complete mandatory EVV training (either full-day classroom or webinar series). At least one administrative representative must attend all training modules. Implement Santrax EVV system for caregiver telephonic check-in/check-out requirements. Contact Sandata at 1-855-399-8050 or ctcustomercare@sandata.com for training registration. Failure to implement EVV will prevent billing for covered services.