[Georgia] Manage physical health Peer‑to‑Peer conversations online — mid‑May

By mid-May 2026: Billing and prior authorization staff must familiarize themselves with the new online P2P scheduling tool within Availity Essentials. Update office workflows to direct providers and staff to use the new platform for scheduling and canceling P2P conversations for physical health services, replacing phone and email submission methods. Continue using existing processes for behavioral health and pharmacy P2P requests. Train front desk and authorization staff on how to access the tool at https://Availity.com and navigate the new scheduling interface. Update internal documentation and staff procedures. No immediate action required, but preparation should begin before the mid-May launch date. Failure to adopt the new process may result in workflow delays, though existing phone/email methods will likely still be accepted during the transition period.