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Caregiver Time Documentation Best Practices in EVV/FVV Device Order Form
Connecticut Medicaid (HUSKY Health)·CT·Provider Bulletin
Effective date
Aug 1, 2016
We identified it
Jun 20, 2026
Summary
Connecticut DSS has established Electronic Visit Verification (EVV) system requirements for home health providers, outlining three caregiver time documentation methods: telephony (phone check-in/out), Mobile Visit Verification app, and Fixed Visit Verification devices as last resort. Providers must use appropriate EVV methods to ensure proper billing and reimbursement for home health services.
Action Required
Immediately: Home health agencies must implement EVV system for caregiver time documentation. Train staff on telephony system (1-855-399-8050), download MVV mobile app for caregivers, or request FVV devices only as last resort through https://www.surveymonkey.com/r/FVVRequest. Ensure all visits are properly documented through EVV system or claims will not be released for billing and payment will be delayed.