MedicaidAdministrativeMedium impact
Updated Guidance Regarding Electronic Orders for MEDS Products
Connecticut Medicaid (HUSKY Health)·CT·Provider Bulletin
Effective date
Jan 1, 2017
We identified it
Jun 20, 2026
Summary
Connecticut Medicaid is transitioning to secure electronic ordering for all Medical Equipment, Devices and Supplies (MEDS) prescriptions over the next 18 months, replacing non-secure fax, phone and mail orders. Hard copy prescriptions will still be accepted, but providers are encouraged to adopt electronic ordering systems as soon as possible.
Action Required
By June 30, 2018: Providers ordering MEDS products (DME, medical surgical supplies, hearing aids, orthotic/prosthetic devices, parenteral/enteral supplies) must transition to secure electronic ordering systems. Contact SES at 1-888-470-9913 ext. 1 or ctmeds@secureexesolutions.com to enroll in free DIRECT Secure Messaging accounts. Implement required security protocols including 60-day password changes, user certification documentation, and 5-year audit trail retention. Update internal workflows to use electronic ordering instead of fax/phone orders.