MedicaidAdministrativeLow impact
LogistiCare's Quality of Care/Quality of Transportation Service Referral Form
Connecticut Medicaid (HUSKY Health)·Provider Bulletin
We identified it
Jun 20, 2026
Summary
LogistiCare has updated their Quality of Care/Quality of Transportation Service Referral Form for filing complaints about Non-Emergency Medical Transportation (NEMT) services provided to Medicaid patients. Healthcare providers can now submit complaints via fax or email and will receive responses within five business days.
Action Required
Immediately: Download and save the updated Quality of Care/Quality of Transportation Service Referral Form from the provided link. Train staff on the new complaint process for NEMT services issues. File complaints via fax or email when patients experience transportation problems, being as specific as possible about the issues.