MedicaidAdministrativeHigh impact
Interpreter Services for Individuals with Limited English Proficiency and Hearing Impairments
Connecticut Medicaid (HUSKY Health)·CT·Provider Bulletin
Effective date
Jul 18, 2016
We identified it
Jun 20, 2026
Summary
Connecticut Medical Assistance Program providers must provide qualified interpreter services for patients with limited English proficiency and hearing impairments at no cost to patients, as required by federal Section 1557 regulations. The Department will no longer fund interpreter services, making providers directly responsible for these services for all patients, not just Medicaid members.
Action Required
Immediately: All Connecticut providers must establish interpreter services for LEP and hearing-impaired patients at no charge. Contact CHNCT (1-800-440-5071) for medical services, Beacon Health Options (1-877-552-8247) for behavioral health, or Benecare (1-888-445-6665) for dental services to arrange interpreter vendors. Develop written language access plan and post non-discrimination policies in offices and on websites. Cannot bill Medicaid members for interpreter costs or use untrained staff/family members as interpreters.