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CMAP Service Interruption Notification

Connecticut Medicaid (HUSKY Health)·CT·Provider Bulletin
Effective date
Not stated
We identified it
Jun 20, 2026
Days to comply
—

Summary

The pharmacy prior authorization fax line is experiencing intermittent issues. Providers with urgent PA requests should call 1-866-409-8386 or submit requests through the secure web portal at www.ctdssmap.com.

Action Required

Action needed
Immediately: When pharmacy prior authorization fax line fails, staff should direct providers to call 1-866-409-8386 for urgent requests or use the secure web portal at www.ctdssmap.com. Check the website regularly for service restoration updates.

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