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Home Health Agency Electronic Visit Verification (EVV) Important Updates

Connecticut Medicaid (HUSKY Health)·Provider Bulletin
Effective date
Mar 20, 2017
We identified it
Jun 20, 2026
Days to comply

Summary

Home Health Agencies using Electronic Visit Verification (EVV) have received updates including a delayed implementation date (moved to April 3, 2017), temporary removal of Medicare denial/ABN requirements for dually eligible clients through Santrax, and system configuration changes to reduce exceptions. Private insurance TPL requirements remain unchanged.

Action Required

Action needed
Immediately: Home Health billing teams must stop adding Medicare as a payer in Santrax for dually eligible clients - Sandata customer care will contact affected providers. Continue using TPL function for private insurance payments/denials. Prepare for EVV implementation on April 3, 2017. Update workflows to account for extended 6-hour visit tolerance window and alternate caregiver flexibility for skilled visits.