MedicaidAdministrativeHigh impact
Electronic Visit Verification Implementation Important Message
Connecticut Medicaid (HUSKY Health)·CT·Provider Bulletin
Effective date
Jan 1, 2017
We identified it
Jun 20, 2026
Summary
Connecticut Medicaid has implemented Electronic Visit Verification (EVV) requirements for home health and non-medical service providers serving ABI, CHC, and PCA waiver clients. Claims for EVV-mandated services must now be submitted through the EVV system or they will be denied with EOB code 0630.
Action Required
Immediately: Connecticut providers serving Acquired Brain Injury (ABI), Connecticut Home Care (CHC), and Personal Care Services (PCA) waiver clients must enroll in and use the Santrax EVV system for all EVV-mandated services. Complete mandatory EVV training through the Learning Management System to receive Welcome Kit. Submit all claims for these services through the EVV system only - manual claims will be denied with EOB code 0630. Contact ctevv@dxc.com for missing clients or authorization issues, and Sandata Customer Care at 1-855-399-8050 for system functionality problems.