Anthem BCBSMedium ImpactAdministrative
[California] Manage physical health P2P conversations online — mid‑June
Published May 27, 2026
AI Summary
Anthem California is implementing an online platform for peer-to-peer (P2P) conversations related to physical health services in mid-June. This will change how providers conduct P2P discussions for prior authorization appeals and clinical reviews.
Action Required
By mid-June 2024: Clinical and billing staff must transition to using Anthem's new online P2P platform for all physical health peer-to-peer conversations. Train providers on the new digital process and update workflows for prior authorization appeals. Ensure staff know how to access and navigate the online system.
Plan Types
Commercial
States
CA
Specialties
all-specialties