MedicaidDocumentationHigh impact
New Face-to-Face Requirements for Certain Durable Medical Equipment (DME)
Connecticut Medicaid (HUSKY Health)·CT · Family Medicine, Internal Medicine, General Practice +6 more·Provider Bulletin
Effective date
Jul 1, 2017
We identified it
Jun 20, 2026
Summary
Connecticut Medicaid (HUSKY Health) now requires face-to-face visits with enrolled providers within 6 months before ordering certain durable medical equipment (DME). Both ordering providers and DME suppliers must maintain specific documentation including clinical findings, encounter date, and provider credentials.
Action Required
By July 1, 2017: Providers must conduct face-to-face visits within 6 months before prescribing specified DME items for HUSKY Health members. Document clinical findings, primary reason for DME need, provider name/credentials, and encounter date in patient records. Submit this documentation to DME providers who must also maintain copies. Update EMR templates to include required DME documentation checklist. Claims for specified DME without proper face-to-face documentation will be denied.