MedicaidDocumentationMedium impact
Face-to-Face Requirements for Initial Orders of Home Health Services and Certain Durable Medical Equipment (DME) pdf
Connecticut Medicaid (HUSKY Health)·CT · Family Medicine, Internal Medicine, General Practice +1 more·Provider Bulletin
We identified it
Jun 20, 2026
Summary
Connecticut Medicaid (HUSKY Health) now requires face-to-face encounters for home health services and certain DME items. Home health requires encounter within 90 days before or 30 days after service start, while DME requires encounter within 6 months before prescription/delivery with specific documentation requirements.
Action Required
Immediately: Providers ordering home health services must document face-to-face encounters within specified timeframes (90 days before or 30 days after for home health, 6 months before for DME) and provide documentation to agencies. Billing team must verify face-to-face documentation is complete before submitting claims. Update workflow to check Medicare DME list for specific items requiring face-to-face encounters. Claims without proper face-to-face documentation will be denied.