MedicaidAdministrativeMedium impact
Electronic Visit Verification – Mobile Visit Verification (MVV) Application Issue pdf
Connecticut Medicaid (HUSKY Health)·CT · Physical Therapy, Occupational Therapy·Provider Bulletin
We identified it
Jun 20, 2026
Summary
The Mobile Visit Verification (MVV) application used for home health and personal care services is experiencing technical issues that prevent visit times and tasks from being properly recorded in the Santrax system. Sandata Technologies is working on an upgrade to fix the problem.
Action Required
Immediately: Monitor MVV application entries closely to ensure visit documentation is being captured. Document any failed submissions or missing visit data manually as backup. Contact Sandata support if visits are not appearing in Santrax system. Watch for upcoming application upgrade announcement.