MedicaidAdministrativeHigh impact
Electronic Visit Verification (EVV) Compliance pdf
Connecticut Medicaid (HUSKY Health)·CT · Physical Therapy, Occupational Therapy·Provider Bulletin
Effective date
Dec 1, 2017
We identified it
Jun 20, 2026
Summary
Connecticut Department of Social Services requires home health agencies and personal care providers to achieve 90% compliance with Electronic Visit Verification (EVV) through Sandata's system by December 1, 2017. Providers must validate visits via check-in/check-out using telephony, mobile, or fixed verification devices, or face potential audits, referral suspensions, or claim recoupments.
Action Required
By December 1, 2017: Home health agencies and personal care providers must implement Electronic Visit Verification (EVV) compliance through Sandata's Santrax system, ensuring 90% of visits are validated with check-in/check-out documentation via telephony, Mobile Visit Verification (MVV), or Fixed Visit Verification (FVV) devices. Contact Sandata Customer Care at 1-855-399-8050 for training materials and system setup. Failure to achieve 90% compliance threshold may result in audits, suspension of referrals, or claim recoupments.