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EVV Tip #4: Compliance pdf
Connecticut Medicaid (HUSKY Health)·CT·Provider Bulletin
Effective date
Dec 1, 2017
We identified it
Jun 20, 2026
Summary
This policy establishes EVV (Electronic Visit Verification) compliance requirements for home health agencies, requiring 90% of visits to have both check-in and check-out documentation via telephony, Mobile Visit Verification (MVV), or Fixed Visit Verification (FVV) devices. Non-compliance may result in audit, suspension of referrals, or claim recoupments.
Action Required
Immediately: Home health agencies must ensure 90% of all visits have both check-in and check-out verification documented via telephony, MVV, or FVV devices in the Santrax system. Billing teams should monitor compliance rates monthly using the Visit Maintenance inquiry process outlined in the policy. Train caregivers on proper EVV procedures to avoid audit, referral suspension, or claim recoupments for non-compliance.