MedicaidAdministrativeMedium impact
Announcement of Non-Emergency Medical Transportation (NEMT) Contractor pdf
Connecticut Medicaid (HUSKY Health)·CT·Provider Bulletin
Effective date
Jan 1, 2018
We identified it
Jun 20, 2026
Summary
Connecticut Medicaid is switching Non-Emergency Medical Transportation (NEMT) contractors from LogistiCare to Veyo effective January 1, 2018. All transportation requests for Medicaid members must now be made to Veyo at 1-855-478-7350, while existing LogistiCare authorizations for dates after January 1, 2018 will be honored by Veyo.
Action Required
Immediately: Update staff procedures to contact Veyo at 1-855-478-7350 for all Non-Emergency Medical Transportation requests for Connecticut Medicaid patients. Front desk and scheduling staff must use the new contractor for all transportation coordination starting January 1, 2018. Continue to make requests at least 48 hours in advance and provide clinical documentation as required.