MedicaidPrior AuthMedium impact
Prior Authorization for all Non-Emergency Medical Transportation (NEMT) pdf
Connecticut Medicaid (HUSKY Health)·CT·Prior Authorization
We identified it
Jun 20, 2026
Summary
Connecticut Medicaid now requires prior authorization through Veyo (1-855-478-7350) for all non-emergency medical transportation services. Transportation providers must obtain PA approval before providing NEMT services to receive payment, with requests requiring 2+ business days advance notice for non-urgent trips.
Action Required
Immediately: All Connecticut providers must ensure prior authorization is obtained through Veyo (1-855-478-7350) before arranging any non-emergency medical transportation for Medicaid patients. Update patient scheduling workflows to request NEMT services at least 2 business days in advance for non-urgent trips. Note that requests must come from patients, family members, or facilities - not transportation providers. Claims for NEMT services will be denied without proper Veyo authorization.