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Enhanced Secure Web Site Features for Password Resets, Locked Accounts, and Disabled Accounts pdf

Connecticut Medicaid (HUSKY Health)·CT·Provider Bulletin
Effective date
Jun 27, 2018
We identified it
Jun 20, 2026
Days to comply

Summary

Connecticut Medicaid is implementing enhanced security features for their Secure Web portal, requiring all users to complete a one-time security update by providing two security questions and an updated email address. This enables new self-service functions for password resets, account unlocking, and reactivation.

Action Required

Action needed
By June 27, 2018: All staff accessing Connecticut Medicaid's Secure Web portal must complete one-time security setup when logging in. Master users should ensure all clerk accounts are updated and remind staff that clerks with multiple IDs must complete this process for each ID. Trading partners using automated systems must manually log in once to complete the process.