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Electronic Visit Verification Implementation Important Message - Updated 09.21.2018 pdf

Connecticut Medicaid (HUSKY Health)·CT · Physical Therapy, Occupational Therapy·Provider Bulletin
Effective date
Sep 21, 2018
We identified it
Jun 20, 2026
Days to comply

Summary

Connecticut Medicaid has implemented Electronic Visit Verification (EVV) for home health and non-medical services, requiring providers serving ABI, CHC, and PCA waiver clients to use EVV for mandated services and claim submissions. Providers can now submit EVV claims through their own billing systems or the secure portal in addition to the Santrax system.

Action Required

Action needed
Connecticut providers only: If serving Acquired Brain Injury (ABI), Connecticut Home Care (CHC), or Personal Care Services (PCA) waiver clients, ensure EVV system is being used for mandated services and claim submissions. Contact ctevv@dxc.com for technical support or missing client issues. Complete mandatory EVV training through Learning Management System if not already done.