MedicaidAdministrativeMedium impact
Updated Electronic Visit Verification Implementation Important Message Updated 01.08.2019 pdf
Connecticut Medicaid (HUSKY Health)·CT · Physical Therapy, Occupational Therapy, Wound Care·Provider Bulletin
Effective date
Jan 8, 2019
We identified it
Jun 20, 2026
Summary
Connecticut Medical Assistance Program (Medicaid) has implemented Electronic Visit Verification (EVV) requirements for home health and personal care services. Providers must use the Santrax system to verify visits and submit claims, with alternative claim submission options available through ctdssmap.com portal.
Action Required
Connecticut Medicaid providers offering Acquired Brain Injury (ABI), Connecticut Home Care (CHC), and Personal Care Services (PCA) waiver services must: 1) Complete mandatory EVV training through the Learning Management System to receive Welcome Kit, 2) Set up staff in Santrax system using only last 5 digits of SSN (format: 000-05-XXXX), 3) Use EVV system for all mandated services and export claims through Santrax or ctdssmap.com portal, 4) Contact ctevv@dxc.com for technical issues or Sandata Customer Care at 1-855-399-8050 for system functionality problems.