MedicaidAdministrativeLow impact
Mobile Visit Verification Schedule Issue Update 04.16.2019 pdf
Connecticut Medicaid (HUSKY Health)·Provider Bulletin
Effective date
Apr 24, 2019
We identified it
Jun 20, 2026
Summary
An intermittent technical issue in the Mobile Visit Verification (MVV) Android app is preventing some caregivers from seeing their schedules. A fix will be released on 4/24/19 as app version 4.6.7, and affected users can temporarily resolve the issue by clearing their app cache.
Action Required
By April 24, 2019: If your practice uses Electronic Visit Verification services with Android devices, inform caregivers to download MVV app version 4.6.7 when available. For immediate issues, instruct caregivers to clear the MVV app cache following the provided steps. Contact Sandata Customer Care at 1-855-399-8050 for technical assistance.