MedicaidAdministrativeMedium impact
Implementation of Electronic Delivery of Letters Update - Final Phase pdf
Connecticut Medicaid (HUSKY Health)·CT·Provider Bulletin
Effective date
May 29, 2019
We identified it
Jun 20, 2026
Summary
Connecticut Medicaid has completed the final phase of electronic letter delivery, replacing paper mail with electronic notifications through the Secure Web portal. All prior authorization letters, trauma letters, and trading partner communications will now be delivered electronically to providers with portal accounts.
Action Required
Immediately: Billing and administrative staff must regularly check the Connecticut Medicaid Secure Web portal for electronic letters instead of waiting for paper mail. Check spam/junk email folders daily for portal notifications. Master users must review and update clerk access roles, removing 'Trade Files Includes E-Delivery' role for clerks who should not access letters or remittance advices. Ensure all staff email addresses are current in the portal to receive notifications.