MedicaidAdministrativeMedium impact
Electronic Delivery of Letters Update pdf
Connecticut Medicaid (HUSKY Health)·CT·Provider Bulletin
Effective date
Oct 1, 2019
We identified it
Jun 20, 2026
Summary
Connecticut Medicaid is transitioning pharmacy prior authorization letters from paper mail to electronic delivery through their Secure Web portal, effective October 1, 2019. Prescribing providers must have active Secure Web portal accounts to receive these letters electronically, otherwise they will continue receiving them by mail.
Action Required
Prescribing providers in Connecticut must establish Secure Web portal accounts with Connecticut Medicaid to receive pharmacy prior authorization letters electronically. Ensure email addresses are current in portal accounts and regularly check spam/junk folders for notification emails. Providers without portal accounts will continue receiving letters by mail.