MedicaidBilling CodesHigh impact
COVID-19 Response - Expanded Telemedicine & Telephonic Services pdf
Connecticut Medicaid (HUSKY Health)·CT · Family Medicine, Internal Medicine, General Practice +2 more·Provider Bulletin
Effective date
Mar 18, 2020
We identified it
Jun 20, 2026
Summary
Connecticut Medicaid (CMAP) expanded telemedicine coverage and introduced new audio-only telephone billing codes for established patients in response to COVID-19. New CPT codes 99442, 99443, 98967, and 98968 are now billable for telephone services with specific time-based requirements and reimbursement rates.
Action Required
Immediately: Update billing system to include new telephone service codes 99442, 99443 (for E&M services) and 98967, 98968 (for behavioral health services) with appropriate time documentation requirements. Configure rates per provider type as specified in policy. Train staff on billing limitations: only one unit per code per day, established patients only, and specific time thresholds. Update encounter forms to capture telephone service duration and establish patient status verification.