MedicaidAdministrativeMedium impact
CMAP COVID-19 Response – Waiver of Req & Temp Procedural Changes pdf
Connecticut Medicaid (HUSKY Health)·CT · Psychiatry, Physical Therapy, Occupational Therapy·Provider Bulletin
Effective date
Mar 16, 2020
We identified it
Jun 20, 2026
Summary
Connecticut temporarily waived face-to-face requirements and allowed virtual services for Home and Community-Based waiver programs during COVID-19 emergency. Electronic Visit Verification (EVV) was suspended for Mental Health Counseling and ABI Companion services, requiring claims submission through DXC portal instead of Santrax.
Action Required
Effective March 16, 2020: Providers must stop billing Mental Health Counseling (1247Z) and ABI Companion services (1536P) through Santrax EVV system. Submit these claims through DXC provider portal or billing software instead. Access prior authorizations via www.ctdssmap.com under Prior Authorization Search. Document virtual services and verbal agreements for person-centered care plans.