MedicaidAdministrativeMedium impact
CCMAP COVID-19 Response – Non-Emer Med Trans and Non-Emer Amb Trans pdf
Connecticut Medicaid (HUSKY Health)·CT·Provider Bulletin
Effective date
Apr 1, 2020
We identified it
Jun 20, 2026
Summary
Connecticut Medicaid implemented COVID-19 emergency transportation protocols requiring confirmed COVID-19 positive patients to use ambulance services instead of regular non-emergency medical transport, and prohibiting multi-loading of unrelated passengers in NEMT vehicles.
Action Required
Immediately: Providers must contact ambulance companies directly (not Veyo) to transport COVID-19 positive patients. Update scheduling protocols to screen patients for COVID-19 status before arranging transportation. Notify Veyo immediately when canceling or rescheduling Medicaid patient appointments. Maximize use of telemedicine per bulletins 2020-09, 2020-10, 2020-14, and 2020-25 to reduce in-person visits.