MedicaidCoverageMedium impact
COVID-19 Response - Guidance Audio-Only Services and Guidance for Supervision of Resident pdf
Connecticut Medicaid (HUSKY Health)·CT·Provider Bulletin
Effective date
Mar 18, 2020
We identified it
Jun 20, 2026
Summary
Connecticut Medicaid (CMAP) expanded audio-only telephone services to include new patients for specific CPT codes 99442, 99443, 98967, and 98968, effective retroactively from March 18, 2020 during the COVID-19 emergency period. The policy also allows synchronized telemedicine (not audio-only) for resident supervision requirements, except for surgical and high-risk procedures which still require physical presence.
Action Required
Immediately: Billing team must update system to allow billing of CPT codes 99442, 99443 for physician telephone services and 98967, 98968 for behavioral health telephone services for NEW patients (previously only established patients were covered). Verify patient eligibility for Connecticut Medicaid before billing these audio-only services. Monitor CMAP website for future guidance on behavioral health service billing.