MedicaidCoverageMedium impact
COVID-19 Response – Emergency Guidance on Customized Wheelchair pdf
Connecticut Medicaid (HUSKY Health)·CT · Physical Therapy, Occupational Therapy·Provider Bulletin
Effective date
Apr 1, 2020
We identified it
Jun 20, 2026
Summary
Connecticut Medicaid (HUSKY Health) now allows customized wheelchair evaluations via telemedicine during COVID-19, but requires at least one qualified professional (PT, OT, or ATP) to be physically present with the patient during evaluation. In-person home assessments by ATPs remain mandatory for coverage.
Action Required
Immediately: DME providers serving Connecticut Medicaid patients must update wheelchair evaluation procedures to ensure one qualified professional (PT, OT, or ATP) is physically present with patient during telemedicine evaluations. Update scheduling to coordinate hybrid in-person/telemedicine visits. Ensure ATPs conduct mandatory in-person home assessments for all custom wheelchair claims or claims will be denied.