MedicaidAdministrativeMedium impact
Skilled Nurse Prior Authorization Issue in Santrax Update 07.08.2020 pdf
Connecticut Medicaid (HUSKY Health)·CT·Prior Authorization
Effective date
Jul 9, 2020
We identified it
Jun 20, 2026
Summary
Connecticut DSS identified a system issue in Santrax where skilled nursing prior authorizations incorrectly display service codes T1002 and T1003, and show 'unit' instead of 'visit' as the unit of measure. A system correction is scheduled for July 9, 2020 to fix these display issues and void the incorrect service codes.
Action Required
After July 9, 2020: Home Health providers must refresh their visits in Santrax to confirm visit data before billing outstanding skilled nursing claims. Providers can continue billing SN services through their own billing software or via the Connecticut Medical Assistance Program (CMAP) website at www.ctdssmap.com during the system correction period.